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itmad

Capabilities / Training

ISO Lead Auditor, Internal Auditor and Implementer Training

ISO management system training from awareness to lead auditor, Exemplar Global recognised, taught by practising auditors: classroom, virtual and online.

itmad provides management system training taught by people who audit for a living, and most of its trainers are practising lead auditors, so the material comes from audits actually conducted: what auditors look for, where findings usually arise and how conformity is demonstrated in practice and not in theory. itmad operates across the Middle East, Asia and Europe.

Course levels

Awareness introduces a standard, its structure and its requirements, for people who work within the system and for managers deciding whether to pursue certification. Internal Auditor covers planning and conducting internal audits, gathering objective evidence, writing findings that can be acted on and following up corrective action: the competence that a standard requires organisations to hold in-house. Lead Auditor covers managing an audit programme and leading an audit team, applying ISO 19011 and, for certification auditors, ISO/IEC 17021-1. It is assessed and recognised for auditor registration.

Lead Implementer covers building and implementing a management system: interpreting requirements, planning the project and preparing an organisation for certification audit. Refresher and continuing development courses serve auditors who need to maintain registration or return to auditing after a gap, with revised requirements, common findings and current interpretation, and transition and migration courses help organisations and auditors move to a revised edition of a standard.

Standards covered

  • Quality management, ISO 9001: Awareness, Internal Auditor, Lead Auditor, Lead Implementer, Transition
  • Environmental management, ISO 14001: Awareness, Internal Auditor, Lead Auditor, Lead Implementer, Transition
  • Occupational health and safety, ISO 45001: Awareness, Internal Auditor, Lead Auditor, Lead Implementer, and migration from OHSAS 18001
  • Food safety and HACCP, ISO 22000: Awareness, Internal Auditor, Lead Auditor, Lead Implementer, Transition, plus HACCP Levels 2, 3 and 4
  • Information security, ISO 27001; business continuity, ISO 22301; asset management, ISO 55001; IT service management, ISO 20000; educational organisations, ISO 21001: Awareness, Internal Auditor, Lead Auditor and Lead Implementer
  • Energy management, ISO 50001, and risk management, ISO 31000: Awareness, Internal Auditor, Lead Auditor, Lead Implementer, Transition
  • Accreditation standards, ISO/IEC 17020, 17021-1, 17024, 17025 and 17065: Awareness and Internal Auditor for each standard

Accreditation standards training

Training on the ISO/IEC 17000 series is a distinct offering, aimed at laboratories, inspection bodies, certification bodies and personnel certification bodies that are preparing for accreditation or maintaining it. It is taught by practising auditors who work under those standards.

Recognition

Courses are delivered under the Exemplar Global personnel certification scheme, with course material approved by the awarding body. Certificates issued under the scheme are recognised internationally and are what employers and registration bodies accept when they assess auditor competence.

How the courses are taught

The method balances instruction with discussion, exercises and case studies drawn from real audit situations, because auditing is a skill and not a body of knowledge: a delegate who can recite the clauses but cannot write a defensible finding has not learned the job. On selected programmes, delegates can observe a live third-party audit alongside lead auditors, which is the part of the training that most people remember.

Delivery options

Courses are available as in-house delivery at the client's premises for groups, as virtual instructor-led sessions, and as self-paced online learning, and they can be tailored to the client's sector, processes and existing system.

ITMAD Academy: online courses

Where classroom scheduling does not suit, the same standards are covered by self-paced online courses at ITMAD Academy, which can be taken from anywhere. It offers over forty foundation courses plus internal auditor, lead auditor and implementer programmes, all Exemplar Global recognised, with certificates issued on completion and online verification. Foundation courses are awareness-level and span the full range of management system and accreditation standards; internal auditor courses cover audit planning, evidence gathering and reporting, assessed online; lead auditor courses cover audit team leadership and programme management; and implementer courses cover building a management system and preparing it for certification audit.

Independence between training and certification

itmad is a certification body, and training is delivered as generic instruction on a standard and not as advice on a particular system. Under ISO/IEC 17021-1 itmad cannot consult on a management system that it certifies, and a training course does not become a route around that. Delegates from organisations that itmad certifies are welcome on any course; what itmad will not do is design their system for them.

Frequently asked questions

Which management system courses does itmad offer?

Awareness, internal auditor, lead auditor, lead implementer, refresher and transition courses for standards including ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 27001, ISO 22301, ISO 55001, ISO 50001, ISO 20000, ISO 31000 and ISO 21001. Awareness and internal auditor courses are also offered for the ISO/IEC 17000-series accreditation standards.

Are the lead auditor courses recognised internationally?

Courses are delivered under the Exemplar Global personnel certification scheme, with course material approved by the awarding body. Certificates issued under the scheme are recognised internationally and are what employers and registration bodies accept when assessing auditor competence.

Who teaches the courses?

Most of itmad's trainers are practising lead auditors, so the material is drawn from audits actually conducted. They teach what auditors look for, where findings usually arise and how conformity is demonstrated in practice.

Can the courses be taken online?

Yes. ITMAD Academy offers self-paced online courses, including over forty foundation courses and internal auditor, lead auditor and implementer programmes, all Exemplar Global recognised. Certificates are issued on completion and can be verified online.

How are the courses delivered otherwise?

As in-house sessions at the client's premises for groups, as virtual instructor-led sessions, or as self-paced online learning. Courses can be tailored to the client's sector, processes and existing system.

Can employees of organisations that itmad certifies attend?

Yes. Delegates from certified organisations are welcome on any course, because training is generic instruction on the standard. Under ISO/IEC 17021-1 itmad cannot design the management system of an organisation that it certifies.