Capabilities / Specialist Services
Custom Software, ERP and Compliance Systems for Regulated Work
Custom software, ERP and compliance systems for work governed by standards, inspection regimes or regulatory reporting.
For organisations whose work is shaped by standards, inspection regimes or regulatory reporting, the itmad software team designs and builds the systems they run on: custom software, ERP and compliance platforms, including laboratory information management, inspection management, document and record control, certificate management, and EHS and compliance applications. The engineers have backgrounds in testing, inspection and certification as well as software, which is why the systems follow the way conformity assessment is really done. itmad operates across the Middle East, Asia and Europe.
What itmad builds
Laboratory information management systems (LIMS) handle sample registration, test allocation, results entry, and report and certificate generation. Inspection management systems cover scheduling, field data capture, photographic evidence and report issue. Document and record control provides controlled issue, revision history, review dates and retention, and certificate management handles issue, verification and expiry tracking.
EHS and compliance applications track incidents, corrective actions and statutory reporting. ERP systems have been developed and tested for inspection and certification bodies and for organisations in other sectors, and custom applications are built to a specific operational or regulatory requirement.
Delivered projects
Projects delivered include a web-based real-time inspection management system; management system software supporting ISO 9001, ISO 14001 and ISO 22000 documentation control; a web-based system built to the requirements of ISO/IEC 17020, 17021, 17025 and 17024; and VERA, a cloud-based inspection certificate management system built for a client. They also include a HACCP hazard analysis and critical control point application, a complete EHS management application, ERP systems for inspection and certification bodies and for organisations in other sectors, a transport management system, application load testing and security audits, and ITMAD Planner, a free web-based lifting planner.
Where the role of itmad stops
As a certification body, itmad is barred by ISO/IEC 17021-1 and ISO/IEC 17065 from consulting on the standards that it certifies against. When management system software comes from itmad, itmad supplies and implements the platform only. The procedures, policies and technical content held within it are written and owned by the organisation's own people, and itmad does not write, review or approve the management system of any organisation that itmad certifies.
Technology and delivery
Development uses React, Astro, Vue.js, Node.js, Python and .NET, and data residency requirements decide whether a system is hosted in the cloud or on the organisation's own premises. The work can cover the full scope from requirements definition through development, testing, deployment and ongoing support, or a defined part of it where the organisation has its own team. Security, transparency, reliability and audit traceability are treated as requirements and not as additions, since the systems usually hold records that must survive external scrutiny.
Sectors served
The sectors itmad works in are healthcare, oil and gas, marine, transport and conformity assessment itself. Send itmad a requirement and itmad will advise on approach, scope and timeline.
Frequently asked questions
What does the itmad software team build?
The team delivers LIMS, inspection management, document and record control, certificate management, EHS and compliance applications, ERP systems and bespoke applications, all for organisations working under standards, inspection regimes or regulatory reporting. Custom applications are built to a specific operational or regulatory requirement.
Does itmad build ERP systems?
Yes. itmad has developed and tested ERP systems for inspection and certification bodies and for organisations in other sectors. They are built to reflect how the organisation's work is actually carried out.
Why do the systems reflect how conformity assessment work is carried out?
The engineers have backgrounds in testing, inspection and certification as well as software. The systems follow how conformity assessment is really done, not a generic workflow.
How are security and traceability handled?
They are treated as requirements and not as additions, since the systems usually hold records that must survive external scrutiny. The work covers requirements definition, development, testing, deployment and ongoing support.
Which technologies does itmad use?
The stack is React, Astro, Vue.js, Node.js, Python and .NET. Whether an application runs in the cloud or on the organisation's own infrastructure depends on data residency requirements.
Why does a certification body supply software?
ISO/IEC 17021-1 and ISO/IEC 17065 stop a certification body from consulting on the standards that it certifies against. So when itmad supplies management system software, it provides and implements the platform, and the organisation's own people author and own the procedures, policies and technical content.