Capabilities / Specialist Services
Accident Investigation
Independent investigation of workplace accidents and incidents, establishing the sequence of events, the immediate and underlying causes, and the corrective actions that prevent recurrence.
What the investigation covers
An accident investigation establishes what happened, why it happened, and what must change. It is separate from the internal reporting that follows an incident: the purpose is to identify causes with evidence, not to assign blame.
Investigations distinguish between the immediate cause — the unsafe act or condition at the point of the event — and the underlying causes in equipment, procedure, supervision, training or organisation that allowed it. Corrective action aimed only at the immediate cause does not prevent recurrence.
itmad investigates as an independent party. Where the incident involves the client’s own management arrangements, that independence is what makes the findings credible to regulators, insurers and the workforce.
How the investigation is conducted
The investigator attends site as early as access allows, secures and records the scene, and preserves physical evidence before it is disturbed. Witnesses are interviewed individually while recollection is fresh.
Evidence is then assembled into a verified timeline. Equipment, maintenance records, permits, procedures, training records and previous incident reports are examined to establish which controls were in place, which were absent, and which failed. Where a technical failure is involved, component examination or laboratory analysis may be arranged.
Causes are determined by structured analysis rather than opinion, and each conclusion is traced back to the evidence supporting it.
What you receive
- A verified sequence of events with supporting evidence
- Immediate and underlying causes, separately identified
- Analysis of which controls failed and why
- Corrective and preventive actions, prioritised by risk
- Photographic record and witness statements as annexes
- A report written to be usable by regulators, insurers and legal advisers
When it is used
- Lost time injuries and serious injury events
- Fatalities and incidents subject to regulatory notification
- High-potential near misses where the outcome could have been severe
- Equipment failures, fires, releases and structural incidents
- Repeat incidents where previous corrective action has not worked
- Where the organisation needs findings that are demonstrably independent